Privacy Policy
Effective: October 15, 2025
This Privacy Policy explains how Travlab LLC (“Travlab,” “we,” “our,” or “us”), a U.S.-based company, collects, uses, and shares information when you join our waitlist and use our services.
Information We Collect
- Contact Information: your first name and email address (provided in the waitlist form).
- Questionnaire Responses: your selections and free-text inputs about problems, past attempts, frustrations, price sensitivity, and demographic ranges such as gender, age group, and income group (as shown in your form’s fields).
Source of Data
We collect the data directly from you when you submit the waitlist form and the follow-up questionnaire.
How We Use Your Information
- To confirm your waitlist signup and communicate next steps or product updates.
- To analyze aggregate questionnaire trends and improve our product and pricing.
- To respond to your questions and support requests.
- To comply with applicable laws and enforce our Terms.
Legal Bases for Processing (EEA/UK)
- Consent (e.g., for sending you emails about the waitlist and updates).
- Legitimate interests (e.g., to improve our services using aggregated insights).
- Compliance with legal obligations.
Retention
We retain personal information as long as necessary for the purposes described above, and as required by law. We may retain de-identified or aggregated information for longer.
Sharing
We do not sell your personal information. We may share information with:
- Service providers that help us operate (e.g., hosting, analytics, email delivery).
- Parties for legal reasons (e.g., to comply with a subpoena, enforce our Terms, or protect rights).
- Successors in interest (e.g., in connection with a merger, acquisition, or asset sale).
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your information, and to opt out of marketing emails at any time (use the unsubscribe link).
- EEA/UK: rights under GDPR, including data portability and the right to object.
- California: rights under the CCPA/CPRA, including the right to know and delete.
To exercise rights, contact us using the details below. We may verify your request as permitted by law.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the Internet is 100% secure.
International Transfers
We process data in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S., where laws may differ from those in your jurisdiction.
Children
Our services are not directed to children under 13 (or other age as defined by local law). We do not knowingly collect personal information from children.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you.
Contact Us
Travlab LLC
United States
Email: privacy@travlabpen.com
Address: 1500 Dahlia Court. Pflugerville, TEXAS 78660 USA